conflict resolution - Entrepreneur of the Year®

Family bonds bind businesses

Feb 172011

17 February 2011
Posted by The EOY Team at 12:41 pm
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Articles
Tagged with: advice, Andries Brink, conflict resolution, Family business, SME

Family businesses weather recession

Family owned businesses are made of strong stuff according to a new survey.

The PwC Family Business Survey 2010/11 found that the vast majority of these businesses survived the recession because of their ownership structure.

The global survey interviewed businesses on a number of operational and financial elements and the results are in some cases quite remarkable. The vast majority of the local respondents were SMEs who were polled between 2009 and 2010.

During this time, 55% of these businesses showed growth with 23% noting “significant” increase in the demand for their product or service.

Another notable finding is that the vast majority of respondents also believe that being a family owned business helped them cope with the economic slump… more

Contain the clash

Jul 152010

15 July 2010
Posted by The EOY Team at 2:41 pm
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Articles
Tagged with: advice, BATNA, Christo Botes, conflict resolution, Executive Head, Jan Steenkamp, joint venture, partnership, SME

How to close deals and deal with conflict

In any business, partnership or joint venture, there will be conflict.

Mostly, SME decision makers will enter the fray thinking of the outcome in terms of winners and losers.

Similarly, when these decision makers enter into negotiations with a potential partner, client or supplier, the battle lines are often drawn around who will win and who will lose.

Negotiation and conflict resolution are arts of the business world and one needs to know how to play the game.

How to haggle

When SME decision makers enter into negotiations on a deal, they accept that it is a give and take situation. Usually, everyone wants to be the taker but this is simply not the reality.

Big business will always try to negotiate from a position of strength and Business Partners Executive Director, Christo Botes, says you cannot negotiate as an SME if your back is against the wall… more