How to close deals and deal with conflict
In any business, partnership or joint venture, there will be conflict.
Mostly, SME decision makers will enter the fray thinking of the outcome in terms of winners and losers.
Similarly, when these decision makers enter into negotiations with a potential partner, client or supplier, the battle lines are often drawn around who will win and who will lose.
Negotiation and conflict resolution are arts of the business world and one needs to know how to play the game.
How to haggle
When SME decision makers enter into negotiations on a deal, they accept that it is a give and take situation. Usually, everyone wants to be the taker but this is simply not the reality.
Big business will always try to negotiate from a position of strength and Business Partners Executive Director, Christo Botes, says you cannot negotiate as an SME if your back is against the wall… more